CREATE A RETURN

✔️You have 3 to 5 days to send us something starting from the day you receive it.

Return

Can I make a return?

Yes, you may return any product with no signs of use within 5 days of receipt.

How do I make a return?

To access the refund, scroll down on this page and click on the GET STARTED NOW section to begin the process by following the instructions.

How will I receive the refund?

The refund will be processed as a credit note, issued according to the payment method used for your order

How long do I have to return the product?

You have 14 days from the receipt of the package to make a return.

Is it possible to make an exchange?

At this time we do not offer an exchange service, but you can return the product and receive a refund for the cost of the product (return shipping costs will not be refunded). You can return the item and place a new order.

How should I send the return?

Use the original vitamin box. You can use any packaging material you prefer. The shoes must be unworn.